Privacy Policy

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1. Introduction

Welcome to Zyloe, a service provided by Yi Xing Tech Inc. ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services.

2. Information We Collect

We collect information that is necessary to provide and improve our services. This includes:

• Personal Identification Information: When you create an account, we may collect your name, email address, and phone number.
• Service Data: We collect information you provide through our service, such as appointment details and client information that you manage through our platform.
• Usage Data: We may collect non-personal information about how you interact with our services, such as device information and IP addresses, to improve our platform's functionality and security.

3. How We Use Your Information

Your personal data is used solely for the following purposes:

• To Provide and Manage Your Account: We use your information to create and maintain your account, process transactions, and provide customer support.
• For Service-Related Communications: We use your information to send essential service notifications, including account verification codes and security alerts.
• To Improve Our Services: We analyze usage data to understand user needs and enhance the performance and features of our platform.

4. How We Handle Mobile Number Data

Your mobile phone number is collected for the explicit purpose of account security and verification.

• Purpose of Collection: We use your phone number to send One-Time Passwords (OTPs) via SMS to verify your identity upon registration or login.
• Consent: By providing your mobile number, you consent to receive SMS messages from us for these account verification purposes.
• Data Handling: Your mobile number is treated as sensitive, confidential information. It is stored securely and is not used for any marketing or promotional purposes.

5. Data Storage and SecurityWe implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. All data is stored in secure, encrypted environments. We retain your personal information only for as long as is necessary to provide you with our services and as required by applicable law.

6. Data Sharing and Disclosure We do not sell, rent, or trade your personal information or mobile number data with any third parties for marketing purposes.

We will only share your information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (such as cloud hosting), but only to the extent necessary for them to perform those services and under strict confidentiality agreements.
• For Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect our rights.

7. Your Rights and ChoicesYou have the right to access and update your personal information through your account settings. You can opt out of SMS messages at any time by replying STOP to any message you receive.

8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this policy or how we handle your data, please don't hesitate to reach out. We're happy to talk about it.

Yi Xing Tech Inc. (DBA Zyloe)
Email: Info@zyloe.com